Frequently Asked Questions
Can I modify an order I already placed?Admin
We process orders as fast as possible, so once you have placed it, we are typically unable to make adjustments to your shipping address or items. If you need to make any changes or cancellations, please send us a note at firstname.lastname@example.org as soon as possible with the subject line "Changing my order" or "Cancelling my order", and we will do our best to help before your order ships out.
How much does shipping cost?AdminWe offer free shipping on all orders. By using top-tier courier services, we can ensure that your package will arrive in a safe and timely manner.
Can I use a private label?Admin
Yes, the minimum order quantity is negotiable.
Does Autosonus ship internationally?Admin
Yes, we ship to any and every place in the world! (where shipping is available)
What is the lead time on orders?Admin
That depends on the order quantity, most orders will ship in one week.
Will I be able to install your product myself?AdminMany people do have the handiness to install our systems without having to hire assistance. Otherwise we recommend professional installation as they can guarantee that the system is installed correctly.
What methods of payment do you accept?Admin
We accept T/T, Western Union, MoneyGram, PayPal, debit card, all major credit cards as well as Cash.
Do I need to pay customs duties and taxes?Admin
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will try our best to reduce the risk of the custom duties. Please check with your country's customs office to determine what these additional costs will be prior to buying.